FAQ
We welcome and appreciate the opportunity to develop with you a profitable beverage business.
At Asahi we have a strong belief that through a working partnership, we can grow both our businesses.
Once you have logged into the website, there is an option for you to reset your password
in 'My Account'. In the 'My Account' selection there is an option to change your password,
complete this to reset and create a new password.
On the log in page there is an 'I forgot my password' link, simply click on that and
put in a few details. An email will send you your password. If you have forgotten your password,
click
here
to arrange a new password.
Please call 0800 420 001 and follow the prompts to our Accounts department.
The reason we ask you to call is to make sure your request is sent through to
the correct department and attended to as soon as possible.
Please contact your Representative to get this changed,
if you don't have your Representatives contact details please contact us
on 0800 420 001 and we will be able to give this to you.
Please contact your local Representative. They will have the appropriate paper work to assist you.
If you do not know who your local Representative is, contact us on 0800 420 001 and you will be directed to the appropriate person.
If you do not know who your local Representative is, contact us on 0800 420 001 and you will be directed to the appropriate person.
If you're already an Asahi customer and you wish to order our products through this website,
simply contact your Representative and they will organize this for you.
All costs associated with your order will be displayed before you submit your order.
Yes, you have the ability to save a draft order.
Yes, you can cancel your online orders prior to your cut-off time by contacting our
Customer Centre on 0800 420 001.
When you submit your order a confirmation will be sent to your email address,
advising it has been received and the summary of your order.
You can order as often as you like as long as you meet the minimum delivery requirements.
If you have any queries regarding this please don't hesitate to contact your Representative.
No, this will need to be a separate order.
Through this service you have the ability to view past orders, so if you are unsure if
an order was submitted due to a system freeze simply look at your past orders.